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Compliance Monitoring Framework

This page describes how Code Town evaluates whether its Information Security Management System (ISMS) is performing effectively, in accordance with ISO/IEC 27001 Clause 9.1. It is the connective layer between our individual security policies and our management review process. It defines what we measure, how often, and what we do with the results.

Each row below corresponds to an existing policy. The metric column defines the specific signal we track to assess whether that policy’s controls are working.

AreaPolicyMetric
Access controlAccess Management Policy% of user access rights reviewed on quarterly schedule; number of unresolved unauthorized access alerts
Logging & monitoringLogging & Monitoring Policy% of in-scope systems with active log coverage; log review completion rate
Vulnerability managementVulnerability Management Policy% of critical/high vulnerabilities resolved within SLA
Incident responseIncident Response PolicyIncident count; mean time to detect and respond; recurrence rate
Asset managementAsset Management Policy% of assets with current classification in inventory
Vendor / third-party riskVendor Policy% of critical vendors with a completed annual assessment
Business continuityBusiness Continuity and Disaster Recovery PolicyBCP/DR test completion; recovery objectives met during tests
HR securityHuman Resource Security Policy% of onboarding/offboarding checklists completed on schedule; security training completion rate
Secure developmentSecure Development Policy% of releases with completed security review; open findings from code review
Internal auditInternal Audit ProgramAnnual audit completed on schedule; open non-conformities resolved within SLA
ActivityFrequencyOwner
Automated log and alert reviewContinuousEngineering
Vulnerability scanContinuous via ToolingEngineering
Access rights reviewQuarterlyEngineering (Dev Tools) & Operations (Company Tools)
HR checklist completion checkPer hire / departureOperations
Security awareness training completionContinuous via ToolingOperations
Asset inventory reviewQuarterlyOperations
Vendor risk assessmentAnnually (or on contract renewal)Operations
BCP/DR testAnnuallyEngineering
ISMS metrics reviewQuarterlyLeadership Team
Internal auditAnnuallySee Internal Audit Program
Management reviewAnnuallyLeadership Team

Monitoring methods are selected to produce results that are consistent across time periods and reproducible by different reviewers.

  • Automated tooling is the primary source where available. Our compliance platform, vulnerability scanner, and identity provider generate the majority of monitoring data.
  • Manual review is used for controls not covered by automation, such as access rights reviews and vendor assessments.
  • Internal audit provides independent point-in-time verification across all ISMS areas. See the Internal Audit Program for scope, frequency, and report format.

Monitoring results are recorded in our compliance platform. Each completed monitoring activity should capture: the date, method used, person responsible, result against target, and any findings or exceptions.

Findings that indicate a control gap or failure are logged as non-conformities per the Compliance Policy and tracked to resolution. Open non-conformities are reviewed at the annual management review.

The Leadership team reviews an aggregated summary of monitoring results at least annually. The review covers performance trends, open non-conformities, changes in risk posture, and any proposed updates to controls or objectives.

This framework is reviewed annually or when significant changes occur to the scope, technology environment, or regulatory requirements.

Review DateApprover
June 25, 2026Eric Seidel