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Compliance Monitoring Framework

This page describes how Code Town evaluates whether its Information Security Management System (ISMS) is performing effectively, in accordance with ISO/IEC 27001 Clause 9.1. It is the connective layer between our individual security policies and our management review process. It defines what we measure, how often, and what we do with the results.

Each row below corresponds to an existing policy. The metric column defines the specific signal we track to assess whether that policy’s controls are working.

Area Policy Metric
Access control Access Management Policy % of user access rights reviewed on quarterly schedule; number of unresolved unauthorized access alerts
Logging & monitoring Logging & Monitoring Policy % of in-scope systems with active log coverage; log review completion rate
Vulnerability management Vulnerability Management Policy % of critical/high vulnerabilities resolved within SLA
Incident response Incident Response Policy Incident count; mean time to detect and respond; recurrence rate
Asset management Asset Management Policy % of assets with current classification in inventory
Vendor / third-party risk Vendor Policy % of critical vendors with a completed annual assessment
Business continuity Business Continuity and Disaster Recovery Policy BCP/DR test completion; recovery objectives met during tests
HR security Human Resource Security Policy % of onboarding/offboarding checklists completed on schedule; security training completion rate
Secure development Secure Development Policy % of releases with completed security review; open findings from code review
Internal audit Internal Audit Program Annual audit completed on schedule; open non-conformities resolved within SLA
Activity Frequency Owner
Automated log and alert review Continuous Engineering
Vulnerability scan Continuous via Tooling Engineering
Access rights review Quarterly Engineering (Dev Tools) & Operations (Company Tools)
HR checklist completion check Per hire / departure Operations
Security awareness training completion Continuous via Tooling Operations
Asset inventory review Quarterly Operations
Vendor risk assessment Annually (or on contract renewal) Operations
BCP/DR test Annually Engineering
ISMS metrics review Quarterly Leadership Team
Internal audit Annually See Internal Audit Program
Management review Annually Leadership Team

Monitoring methods are selected to produce results that are consistent across time periods and reproducible by different reviewers.

  • Automated tooling is the primary source where available. Our compliance platform, vulnerability scanner, and identity provider generate the majority of monitoring data.
  • Manual review is used for controls not covered by automation, such as access rights reviews and vendor assessments.
  • Internal audit provides independent point-in-time verification across all ISMS areas. See the Internal Audit Program for scope, frequency, and report format.

Monitoring results are recorded in our compliance platform. Each completed monitoring activity should capture: the date, method used, person responsible, result against target, and any findings or exceptions.

Findings that indicate a control gap or failure are logged as non-conformities per the Compliance Policy and tracked to resolution. Open non-conformities are reviewed at the annual management review.

The Leadership Team conducts a formal management review of the ISMS at least annually. The review assesses whether the ISMS remains suitable, adequate, and effective, and stays aligned with Code Town’s objectives, risks, and regulatory obligations. Additional reviews may be convened when a significant change occurs — for example a major security incident, a substantial change in risk, or a new regulatory requirement.

The review is chaired by the CEO.

Input Source
Status of actions from previous management reviews Action log in the previous review minutes
Monitoring and measurement results What We Monitor and Recording Results above
Internal and external audit results Internal Audit Program
Non-conformities and corrective actions Compliance Policy
Risk assessment and risk treatment status Risk Management Policy
Security incidents since the last review Incident Response Policy
Fulfillment of information security objectives Objectives tracked in the compliance platform
Changes in internal/external issues and interested parties Compliance Register and Leadership Team input
Feedback from interested parties Customer, partner, and employee feedback
Opportunities for continual improvement Raised by any participant during the review

The review produces documented decisions and actions covering, at minimum:

  • Opportunities for continual improvement of the ISMS
  • Any changes needed to the ISMS, including policies, controls, and objectives
  • Resource needs and allocation decisions
  • Changes to the risk treatment plan, where applicable

Each output is recorded as a decision or action item with an owner and due date, tracked to completion in our issue tracker, and carried forward to the next review if still open.

  1. Preparation — The ISMS Manager compiles the inputs above and circulates the agenda and pre-read at least five business days before the meeting.
  2. Conduct — The Leadership Team reviews each input and agrees decisions and actions.
  3. Record — Minutes are captured and stored in Google Drive.
  4. Approve — The minutes are approved by the review chair.
  5. Track — Actions are tracked to completion; open items are carried to the next review.
  6. Retain — Minutes are retained as ISMS evidence for a minimum of three years. Completed minutes are an internal document and are not published here.

This framework is reviewed annually or when significant changes occur to the scope, technology environment, or regulatory requirements.

Review Date Approver
June 25, 2026 Eric Seidel